FAQs
Got a question? We’ve got answers! Below are some common queries about our products, shipping, and policies.
Orders & Shipping
We aim to dispatch orders within 1-2 business days. UK orders typically arrive within 1-3 business days.
Yes! We offer free UK shipping on all orders over £30. Standard shipping rates apply for orders below this amount.
Once your order is shipped, you’ll receive a tracking link via email. If you haven’t received it, please check your spam folder or contact us.
Unfortunately, we do not offer international shipping at the moment. We hope to expand our shipping options soon, stay tuned!
Products & Ingredients
Absolutely! Everything we sell is raw, organic, vegan, gluten-free, and free from artificial additives.
Keep powders and raw ingredients in a cool, dry place, away from direct sunlight, unless specified otherwise on the product page. For optimal freshness, store our raw treats in the refrigerator.
While our products do not contain dairy, gluten, or refined sugars, they are produced in a facility that may handle nuts and seeds. Please check the product descriptions for specific allergen information.
Returns & Refunds
Due to the nature of our products, we do not accept returns for food items. However, if you receive a damaged or incorrect order, please contact us within 48 hours of delivery, and we’ll make it right!
If there’s an issue with your order, email us at support@everythingraw.com with your order number and photos (if applicable), and we’ll assist you.
Payments & Discounts
We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay.
Yes! Sign up for our newsletter to receive exclusive discounts and early access to sales.
Only one discount code can be applied per order.
